Testing

Testing EVO Mail Server

  1. Basic Checkup – Check EVO Mail Server’s Status page:

    • Make sure all services are started and running in Mail services status section.status
    • Check DNS records and Anti-spam status:status_network
      • Check Reverse DNS in Network setting status section.
      • Check MX record in Network setting status section.
      • Check SPF record in Network setting status section.
      • Check Spamhaus ZEN in Network setting status section.
      • Optional items – The following items are optional but we suggest you to fix it if possible:
        • IP Reputation – EVO Mail Server sends query to 13+ IP reputation services and displays results here. If some of the services shows in yellow color, then click on it to find out how to resolve issues.
        • SRV record – If it shows SRV record is missing, then check with your DNS hosting services and see if supports SRV record.

  2. Incoming Mail – Send incoming mail from web mail such as Gmail:

    • First create an e-mail account on EVO Mail Server.
    • Log on a valid Gmail account.
    • Send an e-mail to the e-mail account that was created earlier.
    • Open EVO Mail Server.
    • Click on Log tab.
    • Check Mail Log to see if e-mail message came in.

  3. Receiving Mail – Use mail client software to check incoming mail:

    • Open a mail client software.
    • In the software, configure the e-mail account created on EVO Mail Server accordingly.
    • Be sure to enter username, password, mail server host name, enable SMTP Auth.
    • Use Port 25 for non-SSL SMTP, Port 110 for non-SSL POP3, Port 143 for non-SSL IMAP.
    • Use Port 587 for TLS SMTP, Port 995 for SSL POP3 or Port 110 for TLS POP3, Port 993 for SSL IMAP or Port 143 for TLS IMAP.
    • Once account is configured, check if e-mail message came in.

  4. Replying Mail – Use mail client software to reply and check if outgoing mail is working:

    • Simply reply the incoming e-mail message on mail client software.
    • Open EVO Mail Server.
    • Click on Log tab.
    • Check Mail Log to see if e-mail message is being delivered.

  5. Check Outgoing Mail – Use Gmail to check if reply comes in:

    • Go back to Gmail on the browser.
    • Check if new e-mail message comes in from reply in Step 4.