Server Migration

Migrate e-mail accounts and their e-mails from old mail server to EVO Mail Server

When a company’s mail server gets old and its performance is poor even after fine tuning, it is about time for IT staffs to consider replacing the mail server. It is a painstaking process moving all the e-mail accounts along with their e-mail messages from the old one to a new one. EVO staffs have thought about this and would like to give you a hand.

  1. E-mail accounts migration – EVO Mail Server provides 3 ways to migrate user accounts from various sources:

    • EVO’s Account/Password Capturing Mode – Open a temporary unconditional login session to all users for a short period of time:account_tool
      • On Account tab, click on User Account Tools tab.
      • Click on Start button
      • Notify all users with e-mail accounts to log in with their own username and password within a period of time.
      • When time is up, click Stop button to turn off the capturing.
      • By now, EVO Mail Server should have usernames and passwords of all e-mail accounts in the company.
      • Note: Should any user be unable to log in, make sure the user turn off Encrypted Password and use Plain Password instead.
    • Windows Active Directory /Linux LDAP – EVO Mail Server synchronizes with AD and LDAP account lists rather than solely importing:setting_ladp
      • Click on Setting tab.
      • Scroll down to 5. Collaborating with LDAP for account authentication.
      • Click the switch and make it YES.
      • Select between WINDOWS and LINUX in LDAP server type.
      • Enter AD or LDAP server’s IP address in Domain or IP-addr.
      • The LDAP default port is 389. If it is different than 389, enter the port.
      • In Account and Password fields, enter AD or LDAP server’s administrator username and password.
      • In Domain’s DN field, break down your domain’s Distinguished Name as the following example of ldap.yourdomain.com: DC=ldap,DC=yourdomain,DC=com
      • In Action if deleting LDAP user, you can either select DISABLE or DELETE local user account when that particular user is deleted on AD or LDAP server.
      • In Sync interval, enter a integer value to define time interval that EVO Mail Server synchronizes with AD or LDAP server to update add, disable, delete actions accordingly.
    • Import e-mail accounts from CSV file – EVO Mail Server is able to import from a prepared username/password list in CSV format:account_tool
      • Prepare a CSV file containing the following fields which must not contain “,” and save the file in UTF-8 encoding:
        • Account name
        • Password
        • Domain
        • User’s full name
        • Department
        • Office number
        • Mobile number
      • Click on Import button.
      • Once import is complete, EVO Mail Server is ready to serve.
  2. E-mail messages migration – EVO Mail Server provides 2 ways to migrate user accounts’ e-mail messages:

    • Use EVO Mail Migration – EVO Mail Server provides a free tool that enables administrator or account owers to perform a FTP-like account-to-account e-mail message transfer:
      • Download EVO Mail Migration (EMM) from EVO’s official website.
      •  Install and run EMM tool software
      • On Source MailBox side, enter source mail server’s IP or host name, username and password.emm_source
      • On Destination MailBox side, enter EVO Mail Server’s IP or host name, username and password.emm_destination
      • Select POP3 or IMAP4.pop_or_imap
      • Check options according to your needs:emm_option
        • SSL (implicit) – Make the transfer session in SSL connection.
        • Skip mailitems tagged with Spam – Check this to skip spam mails.
        • Skip mailitems larger than – Enter an integer value to define upper boundary to be transferred.
        • Automatically resume if migration aborts – Like FTP, EMM will pick up where it was left out in case transfer session is  broken.
        •  Skip mailitems older than – Select a date and EMM will skip e-mail messages older than that.
      • During transfer session, transferring progress and status will inform users how far has it gone.emm_progress_area
      • Upon completion, log in user account. There will appear a mail folder called EVOMailMigration where all transferred e-mail messages are located with all the folder structures retained.
      • Drag and drop all e-mail messages and folders to appropriate locations in mailbox.
    • Import .eml mail dir. into this account – When .eml files of an e-mail account are available, it is possible to directly import them under EVO Mail Server:import_eml_user_profile
      • Open EVO Mail Server GUI.
      • Click on Account tab.
      • Click on an e-mail account to open its editing profile.
      • Scroll down to Send tools/Information/notification emails section.
      • Click on Import .eml mail dir. into this account button.
      • Browse to where .eml files are located to proceed import.